/* ============================================================
   CaboCheck Admin-Portal · Design-System
   Mobile zuerst, ab 720px zwei Spalten, ab 1180px drei Spalten
   ============================================================ */

:root {
  /* Farben */
  --bg:          #f4f6f9;
  --bg-panel:    #ffffff;
  --bg-sunken:   #eef1f6;
  --bg-hover:    #f7f9fc;
  --line:        #e2e7ef;
  --line-strong: #cbd4e1;

  --text:        #16202e;
  --text-soft:   #5a6879;
  --text-faint:  #8b97a8;

  --brand:       #0d7d8c;
  --brand-dark:  #0a5f6b;
  --brand-soft:  #e5f4f6;
  --accent:      #2563eb;

  --ok:          #0f9d58;
  --ok-soft:     #e6f5ec;
  --warn:        #d97706;
  --warn-soft:   #fdf1e0;
  --danger:      #dc2626;
  --danger-soft: #fdeaea;
  --info:        #2563eb;
  --info-soft:   #e8eefd;
  --ai:          #7c3aed;
  --ai-soft:     #f1ebfe;

  --radius:      12px;
  --radius-sm:   8px;
  --radius-lg:   16px;
  --shadow-sm:   0 1px 2px rgba(16,26,40,.06), 0 1px 3px rgba(16,26,40,.04);
  --shadow:      0 4px 12px rgba(16,26,40,.08);
  --shadow-lg:   0 12px 32px rgba(16,26,40,.16);

  --sidebar-w:   248px;
  --list-w:      380px;
  --header-h:    60px;

  --font: -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif;
  --mono: ui-monospace, SFMono-Regular, "SF Mono", Menlo, monospace;
}

@media (prefers-color-scheme: dark) {
  :root:not([data-theme="light"]) {
    --bg:          #0f151d;
    --bg-panel:    #161e28;
    --bg-sunken:   #1b242f;
    --bg-hover:    #1e2833;
    --line:        #263140;
    --line-strong: #35435a;
    --text:        #e7edf5;
    --text-soft:   #a3b0c2;
    --text-faint:  #7a8798;
    --brand:       #2aa5b5;
    --brand-dark:  #1c8493;
    --brand-soft:  #10333a;
    --ok-soft:     #102c1d;
    --warn-soft:   #33240e;
    --danger-soft: #3a1616;
    --info-soft:   #16233f;
    --ai-soft:     #241a3d;
    --shadow-sm:   0 1px 2px rgba(0,0,0,.4);
    --shadow:      0 4px 14px rgba(0,0,0,.45);
    --shadow-lg:   0 14px 36px rgba(0,0,0,.6);
  }
}
:root[data-theme="dark"] {
  --bg:#0f151d; --bg-panel:#161e28; --bg-sunken:#1b242f; --bg-hover:#1e2833;
  --line:#263140; --line-strong:#35435a; --text:#e7edf5; --text-soft:#a3b0c2; --text-faint:#7a8798;
  --brand:#2aa5b5; --brand-dark:#1c8493; --brand-soft:#10333a;
  --ok-soft:#102c1d; --warn-soft:#33240e; --danger-soft:#3a1616; --info-soft:#16233f; --ai-soft:#241a3d;
  --shadow-sm:0 1px 2px rgba(0,0,0,.4); --shadow:0 4px 14px rgba(0,0,0,.45); --shadow-lg:0 14px 36px rgba(0,0,0,.6);
}

* { box-sizing: border-box; }
/* Muss vor den Layout-Klassen gewinnen: sonst überstimmt z. B. .app{display:grid} das hidden-Attribut */
[hidden] { display: none !important; }
html, body { height: 100%; }
body {
  margin: 0; font-family: var(--font); font-size: 15px; line-height: 1.5;
  color: var(--text); background: var(--bg); -webkit-font-smoothing: antialiased;
  overscroll-behavior-y: none;
}
button, input, select, textarea { font: inherit; color: inherit; }
a { color: var(--brand); text-decoration: none; }
h1,h2,h3,h4 { margin: 0; font-weight: 650; letter-spacing: -.01em; }
::-webkit-scrollbar { width: 10px; height: 10px; }
::-webkit-scrollbar-thumb { background: var(--line-strong); border-radius: 6px; border: 3px solid transparent; background-clip: content-box; }
::-webkit-scrollbar-track { background: transparent; }

/* ---------- Anmeldung ---------- */
.login-wrap { min-height: 100dvh; display: grid; place-items: center; padding: 24px;
  background: radial-gradient(1200px 600px at 20% -10%, var(--brand-soft), transparent 60%), var(--bg); }
.login-card { width: 100%; max-width: 400px; background: var(--bg-panel); border: 1px solid var(--line);
  border-radius: var(--radius-lg); box-shadow: var(--shadow-lg); padding: 32px 28px; }
.login-logo { display: flex; align-items: center; gap: 10px; margin-bottom: 22px; }
.login-logo .mark { width: 38px; height: 38px; border-radius: 11px; background: var(--brand); color: #fff;
  display: grid; place-items: center; font-weight: 800; font-size: 17px; letter-spacing: -.5px; }
.login-logo b { font-size: 19px; letter-spacing: -.02em; }
.login-logo span { display: block; font-size: 12px; color: var(--text-soft); font-weight: 500; }

/* ---------- Formularelemente ---------- */
.field { margin-bottom: 14px; }
.field > label { display: block; font-size: 12.5px; font-weight: 600; color: var(--text-soft);
  margin-bottom: 5px; letter-spacing: .01em; }
.input, .select, .textarea {
  width: 100%; padding: 10px 12px; background: var(--bg-panel); color: var(--text);
  border: 1px solid var(--line-strong); border-radius: var(--radius-sm); outline: none;
  transition: border-color .15s, box-shadow .15s;
}
.textarea { resize: vertical; min-height: 90px; line-height: 1.55; }
.input:focus, .select:focus, .textarea:focus { border-color: var(--brand); box-shadow: 0 0 0 3px var(--brand-soft); }
.input::placeholder, .textarea::placeholder { color: var(--text-faint); }
.select { appearance: none; background-image: linear-gradient(45deg, transparent 50%, var(--text-soft) 50%),
  linear-gradient(135deg, var(--text-soft) 50%, transparent 50%);
  background-position: calc(100% - 16px) 52%, calc(100% - 11px) 52%; background-size: 5px 5px; background-repeat: no-repeat;
  padding-right: 32px; }
.hint { font-size: 12px; color: var(--text-faint); margin-top: 5px; }
/* kompakte Variante für Werkzeugleisten — feste Höhen schneiden Text auf Mobilgeräten ab */
.input.sm, .select.sm { padding: 6px 10px; font-size: 13.5px; }
.select.sm { padding-right: 30px; background-position: calc(100% - 14px) 55%, calc(100% - 9px) 55%; }
.checkbox { display: flex; align-items: center; gap: 9px; cursor: pointer; font-size: 14px; padding: 4px 0; }
.checkbox input { width: 17px; height: 17px; accent-color: var(--brand); margin: 0; }

/* ---------- Schaltflächen ---------- */
.btn { display: inline-flex; align-items: center; justify-content: center; gap: 7px;
  padding: 9px 15px; border-radius: var(--radius-sm); border: 1px solid var(--line-strong);
  background: var(--bg-panel); color: var(--text); font-weight: 550; font-size: 14px;
  cursor: pointer; transition: background .15s, border-color .15s, transform .05s; white-space: nowrap; }
.btn:hover { background: var(--bg-hover); border-color: var(--text-faint); }
.btn:active { transform: translateY(1px); }
.btn:disabled { opacity: .5; cursor: not-allowed; }
.btn-primary { background: var(--brand); border-color: var(--brand); color: #fff; }
.btn-primary:hover { background: var(--brand-dark); border-color: var(--brand-dark); }
.btn-ai { background: var(--ai); border-color: var(--ai); color: #fff; }
.btn-ai:hover { filter: brightness(1.08); }
.btn-danger { color: var(--danger); border-color: color-mix(in srgb, var(--danger) 35%, var(--line-strong)); }
.btn-danger:hover { background: var(--danger-soft); }
.btn-ghost { border-color: transparent; background: transparent; }
.btn-ghost:hover { background: var(--bg-sunken); border-color: transparent; }
.btn-sm { padding: 6px 11px; font-size: 13px; }
.btn-icon { padding: 8px; width: 36px; height: 36px; }
.btn-block { width: 100%; }

/* ---------- App-Gerüst ---------- */
.app { display: grid; height: 100dvh; overflow: hidden; grid-template-columns: minmax(0,1fr); grid-template-rows: var(--header-h) 1fr; }
@media (min-width: 900px) { .app { grid-template-columns: var(--sidebar-w) minmax(0,1fr); grid-template-rows: var(--header-h) 1fr; } }

/* Kopfzeile */
.topbar { grid-column: 1 / -1; display: flex; align-items: center; gap: 12px; padding: 0 14px;
  background: var(--bg-panel); border-bottom: 1px solid var(--line); position: sticky; top: 0; z-index: 40; }
.topbar .brand { display: flex; align-items: center; gap: 9px; font-weight: 700; letter-spacing: -.02em; }
.topbar .brand .mark { width: 30px; height: 30px; border-radius: 9px; background: var(--brand); color: #fff;
  display: grid; place-items: center; font-size: 14px; font-weight: 800; }
.topbar .spacer { flex: 1; }
.topbar-search { display: none; position: relative; max-width: 380px; flex: 1; }
@media (min-width: 900px) { .topbar-search { display: block; } }
.topbar-search .input { padding-left: 34px; background: var(--bg-sunken); border-color: transparent; }
.topbar-search svg { position: absolute; left: 11px; top: 50%; transform: translateY(-50%); color: var(--text-faint); }

.icon-btn { position: relative; width: 38px; height: 38px; display: grid; place-items: center;
  border: none; background: transparent; border-radius: 10px; cursor: pointer; color: var(--text-soft); }
.icon-btn:hover { background: var(--bg-sunken); color: var(--text); }
.icon-btn .dot { position: absolute; top: 6px; right: 6px; min-width: 17px; height: 17px; padding: 0 4px;
  background: var(--danger); color: #fff; border-radius: 9px; font-size: 10.5px; font-weight: 700;
  display: grid; place-items: center; border: 2px solid var(--bg-panel); }

/* Seitenleiste */
.sidebar { background: var(--bg-panel); border-right: 1px solid var(--line); padding: 12px 10px;
  overflow-y: auto; display: none; }
@media (min-width: 900px) { .sidebar { display: block; } }
.sidebar.open { display: block; position: fixed; inset: var(--header-h) auto 0 0; width: 270px; z-index: 60;
  box-shadow: var(--shadow-lg); }
.nav-group { margin-bottom: 18px; }
.nav-group h4 { font-size: 11px; text-transform: uppercase; letter-spacing: .07em; color: var(--text-faint);
  padding: 0 10px; margin-bottom: 6px; font-weight: 700; }
.nav-item { display: flex; align-items: center; gap: 10px; padding: 9px 10px; border-radius: var(--radius-sm);
  color: var(--text-soft); cursor: pointer; font-weight: 550; font-size: 14.5px; margin-bottom: 2px; }
.nav-item:hover { background: var(--bg-hover); color: var(--text); }
.nav-item.active { background: var(--brand-soft); color: var(--brand-dark); }
.nav-item svg { flex: none; opacity: .85; }
.nav-item .count { margin-left: auto; font-size: 12px; font-weight: 700; color: var(--text-faint);
  background: var(--bg-sunken); padding: 1px 7px; border-radius: 8px; }
.nav-item.active .count { background: #fff8; color: var(--brand-dark); }
.nav-item .count.alarm { background: var(--danger); color: #fff; }

/* Zwischen Tablet und kleinem Laptop: Navigation nur als Symbole, damit die
   Randspalte im Ticket rechts bleiben kann. */
@media (min-width: 900px) and (max-width: 1279px) {
  .app { grid-template-columns: 68px minmax(0,1fr); }
  .sidebar { padding: 12px 8px; }
  .sidebar .nav-item { justify-content: center; padding: 11px 0; position: relative; }
  .sidebar .nav-item > span:not(.count) { display: none; }
  .sidebar .nav-group h4,
  .sidebar > div:last-child { display: none; }
  .sidebar .nav-item .count { position: absolute; top: 4px; right: 8px; margin: 0;
    font-size: 10px; padding: 0 5px; min-width: 16px; text-align: center; }
}

/* Inhaltsbereich */
.main { overflow: hidden; display: flex; flex-direction: column; min-width: 0; min-height: 0; }
.view { flex: 1; overflow-y: auto; padding: 18px 16px 60px; }
@media (min-width: 900px) { .view { padding: 22px 24px 60px; } }
.view-head { display: flex; align-items: center; gap: 12px; flex-wrap: wrap; margin-bottom: 18px; }
.view-head h1 { font-size: 22px; }
.view-head .spacer { flex: 1; }
.view-sub { color: var(--text-soft); font-size: 13.5px; margin-top: 2px; }

/* ---------- Karten & Raster ---------- */
.card { background: var(--bg-panel); border: 1px solid var(--line); border-radius: var(--radius);
  box-shadow: var(--shadow-sm); }
.card-pad { padding: 16px; }
.card-head { display: flex; align-items: center; gap: 10px; padding: 13px 16px; border-bottom: 1px solid var(--line); }
.card-head h3 { font-size: 15px; }
.card-head .spacer { flex: 1; }
.grid { display: grid; gap: 14px; min-width: 0; }
/* Rasterzellen und Karten dürfen schrumpfen — sonst sprengt breiter Inhalt (Tabellen,
   lange Adressen) die Spalte und die Ansicht läuft seitlich aus dem Bild. */
.grid > * { min-width: 0; }
.card { min-width: 0; }
.table-wrap { max-width: 100%; }
/* einzeilig mit Auslassung — verhindert, dass lange Texte Tabellen breit ziehen */
.zeile-kurz { overflow: hidden; text-overflow: ellipsis; white-space: nowrap; }
.grid-kpi { grid-template-columns: repeat(auto-fill, minmax(168px, 1fr)); }
.grid-2 { grid-template-columns: minmax(0,1fr); }
@media (min-width: 860px) { .grid-2 { grid-template-columns: repeat(2, minmax(0,1fr)); } }

.kpi { padding: 15px 16px; }
.kpi .label { font-size: 12.5px; color: var(--text-soft); font-weight: 600; display: flex; align-items: center; gap: 6px; }
.kpi .value { font-size: 27px; font-weight: 700; letter-spacing: -.02em; margin-top: 5px; line-height: 1.1; }
.kpi .delta { font-size: 12px; color: var(--text-faint); margin-top: 3px; }
.kpi.alarm .value { color: var(--danger); }
.kpi.good .value { color: var(--ok); }

/* ---------- Kennzeichen ---------- */
.badge { display: inline-flex; align-items: center; gap: 5px; padding: 2px 8px; border-radius: 7px;
  font-size: 12px; font-weight: 650; background: var(--bg-sunken); color: var(--text-soft); white-space: nowrap; }
.badge.new    { background: var(--info-soft);   color: var(--info); }
.badge.open   { background: var(--brand-soft);  color: var(--brand-dark); }
.badge.pending{ background: var(--warn-soft);   color: var(--warn); }
.badge.waiting_customer { background: var(--bg-sunken); color: var(--text-soft); }
.badge.waiting_dev     { background: var(--ai-soft);   color: var(--ai); }
.badge.waiting_partner { background: var(--info-soft); color: var(--info); }
.badge.solved, .badge.closed { background: var(--ok-soft); color: var(--ok); }
.badge.urgent { background: var(--danger-soft); color: var(--danger); }
.badge.high   { background: var(--warn-soft);   color: var(--warn); }
.badge.low    { background: var(--bg-sunken);   color: var(--text-faint); }
.badge.overdue{ background: var(--danger); color: #fff; }
.badge.due-soon { background: var(--warn-soft); color: var(--warn); }
.badge.ai     { background: var(--ai-soft); color: var(--ai); }
.badge-dot { width: 7px; height: 7px; border-radius: 50%; background: currentColor; flex: none; }

.avatar { width: 30px; height: 30px; border-radius: 50%; display: grid; place-items: center; flex: none;
  font-size: 11.5px; font-weight: 700; color: #fff; letter-spacing: .02em; background: var(--text-faint); }
.avatar.sm { width: 24px; height: 24px; font-size: 10px; }
.avatar.lg { width: 40px; height: 40px; font-size: 14px; }

/* ---------- Ticket-Arbeitsbereich ----------
   Liste und Detailansicht sind eigene Seiten, beide über die volle Breite. */
.workspace { display: flex; flex-direction: column; height: 100%; min-height: 0; overflow: hidden; }

/* Detailansicht: Verlauf breit, Randspalte mit Kennzahlen */
.ticket-view { display: grid; grid-template-columns: minmax(0,1fr); height: 100%; min-height: 0; overflow: hidden; }
@media (min-width: 720px)  { .ticket-view { grid-template-columns: minmax(0,1fr) 268px; } }
@media (min-width: 1180px) { .ticket-view { grid-template-columns: minmax(0,1fr) 300px; } }
@media (min-width: 1500px) { .ticket-view { grid-template-columns: minmax(0,1fr) 340px; } }
.ticket-main { display: flex; flex-direction: column; min-width: 0; min-height: 0; overflow: hidden; }
.ticket-side { border-left: 1px solid var(--line); overflow-y: auto; background: var(--bg-panel); }
/* Unterhalb der zweispaltigen Breite scrollt die Detailseite als Ganzes:
   Hero → Feed → Antwortbereich → Kennzahlen. Ohne das fällt der Feed auf Höhe 0 zusammen. */
@media (max-width: 719px) {
  /* Kein Grid mehr: die Abschnitte fließen untereinander, die Seite scrollt als Ganzes */
  .ticket-view { display: block; height: 100%; overflow-y: auto; }
  .ticket-main { display: block; overflow: visible; }
  .ticket-main .pane-body { overflow: visible; flex: none; }
  .ticket-main .composer { max-height: none; overflow: visible; }
  .ticket-side { border-left: none; border-top: 1px solid var(--line); overflow: visible; }
  .feed { padding: 16px 14px 18px 34px; }
}

/* Ticketliste als Tabelle (ab Tablet), darunter als Karten */
.tt-wrap { flex: 1; min-height: 0; overflow: auto; }
table.tickets { width: 100%; border-collapse: collapse; font-size: 14px; }
table.tickets th { position: sticky; top: 0; z-index: 2; background: var(--bg-panel); text-align: left;
  padding: 9px 12px; font-size: 11.5px; text-transform: uppercase; letter-spacing: .05em;
  color: var(--text-faint); font-weight: 700; border-bottom: 1px solid var(--line); white-space: nowrap; }
table.tickets td { padding: 10px 12px; border-bottom: 1px solid var(--line); vertical-align: middle; }
table.tickets tbody tr { cursor: pointer; border-left: 3px solid transparent; }
table.tickets tbody tr:hover { background: var(--bg-hover); }
table.tickets tbody tr.overdue { border-left-color: var(--danger); background: color-mix(in srgb, var(--danger) 5%, transparent); }
table.tickets tbody tr.unread .subj { font-weight: 700; }
table.tickets .subj { font-weight: 600; display: block; max-width: 34ch; overflow: hidden;
  text-overflow: ellipsis; white-space: nowrap; }
table.tickets .cust { font-size: 12.5px; color: var(--text-soft); display: block; }
table.tickets .num { font-family: var(--mono); font-size: 11.5px; color: var(--text-faint); white-space: nowrap; }
table.tickets .snip { font-size: 12.5px; color: var(--text-faint); display: block; max-width: 60ch;
  overflow: hidden; text-overflow: ellipsis; white-space: nowrap; margin-top: 2px; }
/* Spalten entfallen der Reihe nach, damit die Tabelle nie quer scrollen muss.
   Die Schwellen berücksichtigen die 248 px breite Seitenleiste. */
@media (max-width: 1600px) { table.tickets .snip     { display: none; } }
@media (max-width: 1400px) { table.tickets .col-cat  { display: none; } }
@media (max-width: 1250px) { table.tickets .col-prio { display: none; } }
@media (max-width: 1120px) { table.tickets .col-upd  { display: none; } }

@media (max-width: 780px) { .tt-desktop { display: none; } }
@media (min-width: 781px) { .tt-mobile { display: none; } }

.pane { min-width: 0; min-height: 0; display: flex; flex-direction: column; overflow: hidden; border-right: 1px solid var(--line); }
.pane:last-child { border-right: none; }
.pane-head { padding: 10px 14px; border-bottom: 1px solid var(--line); background: var(--bg-panel);
  display: flex; align-items: center; gap: 8px; flex: none; }
.pane-body { flex: 1; min-height: 0; overflow-y: auto; }

/* Ticketliste */
.filters { display: flex; gap: 7px; padding: 9px 12px; overflow-x: auto; border-bottom: 1px solid var(--line);
  background: var(--bg-panel); flex: none; scrollbar-width: none; }
.filters::-webkit-scrollbar { display: none; }
.chip { padding: 5px 11px; border-radius: 20px; border: 1px solid var(--line-strong); background: var(--bg-panel);
  font-size: 13px; font-weight: 550; color: var(--text-soft); cursor: pointer; white-space: nowrap; }
.chip:hover { background: var(--bg-hover); }
.chip.active { background: var(--brand); border-color: var(--brand); color: #fff; }
.chip .n { opacity: .75; margin-left: 4px; font-weight: 700; }
.chip.alarm { border-color: var(--danger); color: var(--danger); }
.chip.alarm.active { background: var(--danger); border-color: var(--danger); color: #fff; }

.tlist { list-style: none; margin: 0; padding: 0; }
.titem { display: block; padding: 12px 14px; border-bottom: 1px solid var(--line); cursor: pointer;
  border-left: 3px solid transparent; position: relative; }
.titem:hover { background: var(--bg-hover); }
.titem.active { background: var(--brand-soft); border-left-color: var(--brand); }
.titem.overdue { border-left-color: var(--danger); }
.titem.overdue.active { background: var(--danger-soft); }
.titem.unread .subject { font-weight: 700; }
.titem-top { display: flex; align-items: center; gap: 7px; margin-bottom: 4px; }
.titem-top .num { font-family: var(--mono); font-size: 11.5px; color: var(--text-faint); }
.titem-top .spacer { flex: 1; }
.titem-top .time { font-size: 11.5px; color: var(--text-faint); white-space: nowrap; }
.titem .subject { font-size: 14.5px; font-weight: 600; margin-bottom: 3px; overflow: hidden;
  text-overflow: ellipsis; white-space: nowrap; }
.titem .from { font-size: 13px; color: var(--text-soft); overflow: hidden; text-overflow: ellipsis; white-space: nowrap; }
.titem .snippet { font-size: 12.5px; color: var(--text-faint); margin-top: 3px; overflow: hidden;
  display: -webkit-box; -webkit-line-clamp: 2; -webkit-box-orient: vertical; }
.titem-foot { display: flex; align-items: center; gap: 6px; margin-top: 7px; flex-wrap: wrap; }

/* Ticket-Detailansicht */
/* ---------- Hero über dem Vorgang ---------- */
.ticket-hero { flex: none; padding: 15px 22px 16px; background: var(--bg-panel);
  border-bottom: 1px solid var(--line); position: relative; overflow: hidden;
  transition: padding .18s ease; }
/* Beim Scrollen im Feed schrumpft der Hero auf eine Kopfzeile zusammen */
.ticket-hero.kompakt { padding-top: 9px; padding-bottom: 9px; }
.ticket-hero.kompakt h2 { font-size: 16px; margin-bottom: 0;
  white-space: nowrap; overflow: hidden; text-overflow: ellipsis; }
.ticket-hero.kompakt .hero-meta,
.ticket-hero.kompakt .hero-ai { display: none; }
.ticket-hero.kompakt .hero-top { margin-bottom: 5px; }
.ticket-hero::after { content: ''; position: absolute; inset: 0 auto 0 0; width: 4px; background: var(--brand); }
.ticket-hero.is-overdue::after { background: var(--danger); }
.ticket-hero.is-done::after    { background: var(--ok); }
.ticket-hero .hero-top { display: flex; align-items: center; gap: 9px; flex-wrap: wrap; margin-bottom: 9px; }
.ticket-hero .hero-num { font-family: var(--mono); font-size: 12px; color: var(--text-faint); }
.ticket-hero h2 { font-size: 21px; line-height: 1.25; letter-spacing: -.015em; margin-bottom: 9px;
  transition: font-size .18s ease, margin-bottom .18s ease; }
.ticket-hero .hero-meta { display: flex; align-items: center; gap: 8px 20px; flex-wrap: wrap;
  font-size: 13px; color: var(--text-soft); }
.ticket-hero .hero-meta > span { display: inline-flex; align-items: center; gap: 6px; }
.ticket-hero .hero-meta b { color: var(--text); font-weight: 600; }
.hero-ai { margin-top: 11px; padding: 9px 12px; background: var(--ai-soft); border-radius: var(--radius-sm);
  font-size: 13.5px; line-height: 1.45; display: flex; gap: 9px; align-items: flex-start; }
.hero-ai svg { flex: none; color: var(--ai); margin-top: 1px; }

/* ---------- Ein Feed: Nachrichten, Notizen und Ereignisse gemischt ---------- */
.feed { padding: 18px 22px 22px 40px; position: relative; max-width: 980px; }
.feed::before { content: ''; position: absolute; left: 17px; top: 20px; bottom: 20px;
  width: 2px; background: var(--line); }
.feed-item { position: relative; margin-bottom: 16px; }
.feed-item:last-child { margin-bottom: 0; }
.feed-item::before { content: ''; position: absolute; left: -29px; top: 15px; width: 13px; height: 13px;
  border-radius: 50%; background: var(--bg-panel); border: 2px solid var(--line-strong); z-index: 1; }
.feed-item.f-in::before   { border-color: var(--info);  background: var(--info-soft); }
.feed-item.f-out::before  { border-color: var(--brand); background: var(--brand); }
.feed-item.f-note::before { border-color: var(--warn);  background: var(--warn-soft); }
.feed-item.f-event::before{ width: 8px; height: 8px; left: -26px; top: 8px; background: var(--line-strong); border: none; }
.feed-item.f-event { margin-bottom: 9px; }
.msg { border: 1px solid var(--line); border-radius: var(--radius); overflow: hidden; background: var(--bg-panel); }
.msg-head { display: flex; align-items: center; gap: 9px; padding: 10px 13px; background: var(--bg-sunken);
  font-size: 13px; border-bottom: 1px solid var(--line); }
.msg-head .who { font-weight: 650; }
.msg-head .spacer { flex: 1; }
.msg-head .when { color: var(--text-faint); font-size: 12px; }
.msg-body { padding: 13px 15px; font-size: 14.5px; line-height: 1.6; white-space: pre-wrap; word-wrap: break-word; }
.msg.out .msg-head { background: var(--brand-soft); }
.msg.failed { border-color: var(--danger); }
.msg.failed .msg-head { background: var(--danger-soft); color: var(--danger); }
.msg-atts { display: flex; gap: 7px; flex-wrap: wrap; padding: 0 15px 12px; }
.att { display: inline-flex; align-items: center; gap: 6px; padding: 5px 10px; background: var(--bg-sunken);
  border-radius: 7px; font-size: 12.5px; color: var(--text-soft); }

.note { background: var(--warn-soft); border: 1px solid color-mix(in srgb, var(--warn) 25%, transparent);
  border-radius: var(--radius); padding: 11px 14px; }
.note-head { display: flex; align-items: center; gap: 4px 8px; font-size: 12.5px; color: var(--warn);
  margin-bottom: 6px; font-weight: 600; flex-wrap: wrap; }
.note-head svg { flex: none; }
.note-body { font-size: 14px; white-space: pre-wrap; line-height: 1.55; color: var(--text); }
.note .mention { background: color-mix(in srgb, var(--warn) 22%, transparent); padding: 0 4px; border-radius: 4px; font-weight: 650; }

.event { display: flex; align-items: center; gap: 8px; font-size: 12.5px; color: var(--text-faint);
  padding: 2px 4px; }
.event::before { content: ''; width: 6px; height: 6px; border-radius: 50%; background: var(--line-strong); flex: none; }

/* Antwortbereich */
.composer { border-top: 1px solid var(--line); background: var(--bg-panel); flex: none;
  max-height: 62vh; overflow-y: auto; }
.composer-tabs { display: flex; align-items: center; gap: 6px; padding: 6px 12px 0; flex-wrap: wrap; }
.composer-tabs .select, .composer-tabs .btn { margin-bottom: 5px; }
.ctab { padding: 7px 14px; border: none; background: transparent; border-radius: 8px 8px 0 0; cursor: pointer;
  font-size: 13.5px; font-weight: 600; color: var(--text-soft); }
.ctab.active { background: var(--bg-sunken); color: var(--text); }
.composer-body { padding: 8px 12px 10px; background: var(--bg-sunken); }
/* Der Antwortbereich startet flach, damit der Verlauf Platz behält, und geht beim Schreiben auf */
.composer .textarea { background: var(--bg-panel); min-height: 76px; transition: min-height .15s ease; }
.composer .textarea:focus, .composer .textarea:not(:placeholder-shown) { min-height: 170px; }
.composer-actions { display: flex; align-items: center; gap: 8px; margin-top: 9px; flex-wrap: wrap; }
.composer-actions .select { flex: 1 1 200px; min-width: 0; max-width: 260px; }
.composer-actions .spacer { flex: 1; }

.ai-draft { border: 1px solid color-mix(in srgb, var(--ai) 35%, transparent); background: var(--ai-soft);
  border-radius: var(--radius); padding: 12px 14px; margin-bottom: 10px; }
.ai-draft-head { display: flex; align-items: center; gap: 8px; font-size: 12.5px; font-weight: 650;
  color: var(--ai); margin-bottom: 7px; }
.ai-draft-head .spacer { flex: 1; }
.ai-draft-body { font-size: 14px; line-height: 1.55; white-space: pre-wrap; max-height: 180px; overflow-y: auto;
  background: var(--bg-panel); border-radius: var(--radius-sm); padding: 10px 12px; }
.ai-draft-actions { display: flex; gap: 7px; margin-top: 9px; flex-wrap: wrap; }
.confidence { display: inline-flex; align-items: center; gap: 5px; font-size: 11.5px; font-weight: 600; }
.confidence .bar { width: 42px; height: 5px; border-radius: 3px; background: color-mix(in srgb, var(--ai) 20%, transparent); overflow: hidden; }
.confidence .bar span { display: block; height: 100%; background: var(--ai); }

/* Seitenspalte Ticket */
.side-block { padding: 14px 16px; border-bottom: 1px solid var(--line); }
.side-block:last-child { border-bottom: none; }
.side-field { margin-bottom: 9px; }
.side-field:last-child { margin-bottom: 0; }
.side-field > label { display: block; font-size: 12px; font-weight: 600; color: var(--text-soft); margin-bottom: 4px; }
.side-field .select { width: 100%; }
/* Farbmarke am Feld: zeigt Status, Priorität und Kategorie auf einen Blick */
.feld-farbig { position: relative; }
.feld-farbig::before { content: ''; position: absolute; left: 1px; top: 1px; bottom: 1px; width: 4px;
  border-radius: 7px 0 0 7px; background: var(--feldfarbe); }
.feld-farbig .select { padding-left: 14px; }
.feld-mit-avatar { display: flex; align-items: center; gap: 8px; }
.feld-mit-avatar .select { flex: 1; min-width: 0; }
.side-block h4 { font-size: 11.5px; text-transform: uppercase; letter-spacing: .06em; color: var(--text-faint);
  margin-bottom: 9px; font-weight: 700; }
.kv { display: flex; align-items: center; gap: 8px; font-size: 13.5px; padding: 4px 0; }
.kv .k { color: var(--text-soft); min-width: 92px; }
.kv .v { font-weight: 550; }
.timer { display: flex; align-items: center; gap: 8px; padding: 9px 11px; background: var(--bg-sunken);
  border-radius: var(--radius-sm); font-family: var(--mono); font-size: 15px; font-weight: 600; }
.timer.running .pulse { width: 8px; height: 8px; border-radius: 50%; background: var(--ok); animation: pulse 2s infinite; }
@keyframes pulse { 0%,100% { opacity: 1; } 50% { opacity: .3; } }

/* ---------- Tabellen ---------- */
.table-wrap { overflow-x: auto; }
table.data { width: 100%; border-collapse: collapse; font-size: 14px; }
table.data th { text-align: left; padding: 9px 12px; font-size: 11.5px; text-transform: uppercase;
  letter-spacing: .05em; color: var(--text-faint); font-weight: 700; border-bottom: 1px solid var(--line); white-space: nowrap; }
table.data td { padding: 11px 12px; border-bottom: 1px solid var(--line); vertical-align: middle; }
table.data tr:last-child td { border-bottom: none; }
table.data tbody tr:hover { background: var(--bg-hover); }
table.data td.num { font-variant-numeric: tabular-nums; text-align: right; }

/* ---------- Diagramme ---------- */
.chart { width: 100%; height: 200px; }
.bars { display: flex; align-items: flex-end; gap: 3px; height: 150px; padding-top: 8px; }
.bars .bar { flex: 1; min-width: 3px; background: var(--brand); border-radius: 3px 3px 0 0; position: relative;
  transition: opacity .15s; opacity: .85; }
.bars .bar:hover { opacity: 1; }
.bars .bar.b2 { background: var(--ok); }
.legend { display: flex; gap: 14px; font-size: 12.5px; color: var(--text-soft); margin-top: 10px; flex-wrap: wrap; }
.legend i { width: 10px; height: 10px; border-radius: 3px; display: inline-block; margin-right: 5px; }
.hbar { height: 8px; background: var(--bg-sunken); border-radius: 4px; overflow: hidden; min-width: 60px; }
.hbar span { display: block; height: 100%; background: var(--brand); border-radius: 4px; }

/* ---------- Dialoge ---------- */
.modal-back { position: fixed; inset: 0; background: rgba(12,18,28,.55); backdrop-filter: blur(2px);
  display: grid; place-items: center; z-index: 100; padding: 16px; }
.modal { background: var(--bg-panel); border-radius: var(--radius-lg); box-shadow: var(--shadow-lg);
  width: 100%; max-width: 560px; max-height: 90dvh; display: flex; flex-direction: column; overflow: hidden; }
.modal.wide { max-width: 860px; }
.modal-head { display: flex; align-items: center; gap: 10px; padding: 15px 18px; border-bottom: 1px solid var(--line); }
.modal-head h3 { font-size: 16.5px; }
.modal-head .spacer { flex: 1; }
.modal-body { padding: 18px; overflow-y: auto; }
.modal-foot { display: flex; gap: 8px; justify-content: flex-end; padding: 13px 18px; border-top: 1px solid var(--line);
  background: var(--bg-sunken); }

/* ---------- Hinweise ---------- */
.toasts { position: fixed; bottom: 18px; right: 18px; display: flex; flex-direction: column; gap: 8px; z-index: 200; }
.toast { background: var(--text); color: var(--bg-panel); padding: 11px 15px; border-radius: var(--radius-sm);
  box-shadow: var(--shadow-lg); font-size: 14px; max-width: 350px; animation: slidein .2s ease; }
.toast.err { background: var(--danger); color: #fff; }
.toast.ok  { background: var(--ok); color: #fff; }
@keyframes slidein { from { opacity: 0; transform: translateX(20px); } }

.empty { text-align: center; padding: 44px 20px; color: var(--text-faint); }
.empty svg { opacity: .4; margin-bottom: 12px; }
.empty p { margin: 0 0 4px; font-size: 14.5px; }
.spinner { width: 18px; height: 18px; border: 2px solid var(--line-strong); border-top-color: var(--brand);
  border-radius: 50%; animation: spin .7s linear infinite; display: inline-block; }
@keyframes spin { to { transform: rotate(360deg); } }
.loading { display: grid; place-items: center; padding: 40px; }

.mention-pop { position: absolute; background: var(--bg-panel); border: 1px solid var(--line-strong);
  border-radius: var(--radius-sm); box-shadow: var(--shadow-lg); z-index: 120; max-height: 220px; overflow-y: auto; min-width: 210px; }
.mention-pop div { padding: 8px 12px; cursor: pointer; display: flex; align-items: center; gap: 8px; font-size: 14px; }
.mention-pop div:hover, .mention-pop div.sel { background: var(--brand-soft); }

@media (max-width: 899px) { .mobile-only { display: inline-flex !important; } }
@media (min-width: 900px) { .mobile-only { display: none !important; } }

.scrim { position: fixed; inset: 0; background: rgba(8,12,18,.4); z-index: 55; }
@media (min-width: 900px) { .scrim { display: none; } }